Delivery

Frequently asked question

Use this text to answer questions in as much detail as possible for your customers.

What days are delivery service available?

Monday-Friday, excluding Holidays when we are closed.

What's the cutoff time for same day delivery?

Orders must placed before 2pm for same day delivery (Monday-Friday). Remember, orders can take up to 2 hours to be ready for pickup.

Is there a minimum order amount for delivery?

Yes, $10 pre-tax.

When will my order be delivered?

Orders are typically delivered between 2pm-6pm. You will receive a text from our delivery driver when they are a few stops out.

How much is delivery?

Free delivery with $59+ purchase. Orders under $59, pay a flat rate fee of $6.99.

Where do we deliver to?

Currently these zip codes:

90620, 90621, 90623, 90630, 90631, 90638, 90680, 92701, 92703, 92704, 92705, 92706, 92707, 92780, 92782, 92801, 92802, 92804, 92805, 92806, 92807, 92808, 92821, 92823, 92831, 92832, 92833, 92835, 92840, 92841, 92843, 92844, 92861, 92865, 92866, 92867, 92868, 92869, 92870, 92886, 92606

Where do you leave my delivery?

Your deliveries will be placed at your front door, as discreetly as possible. If you have specific delivery instructions please reply to your order confirmation text or email with those instructions.

How will I know my order has arrived?

You'll receive a text message when your delivery is a few stops away from your house and a confirmation text after delivery.

Do you deliver refrigerated/frozen items?

Yes! Your refrigerated/frozen items are transported in a cooler to maintain freshness. To avoid spoilage we recommend you are home to retrieve your package promptly after delivery.

What if my package is stolen?

Once the package leaves our possession and has been delivered to the correct address per the customer's request, we are not responsible for theft or any damages that could take place after delivery. We highly advise you are home when we deliver your order, or leave specific instructions in your delivery notes of where our driver can place your order to avoid theft/damage.

Auto Delivery

How do I make changes to my Auto Delivery?

You can access your Auto Deliveries by clicking on your account, then clicking on "Manage Auto Deliveries" button. From there you can skip, pause, or change your order date. You can also add, remove, or swap items on your auto delivery.

How far in advance do I need to make changes to my Auto Delivery order if needed?

Please input any changes to your Auto Delivery at least 24 hours before the scheduled delivery day. Missed this cut off? Call us at 714-992-2012 or email us at support@anaheimfeed.com, we will be happy to help.

Do Auto Deliveries count towards my Frequent Buyer program?

We add all eligible items to your Frequent Buyer Program. You can confirm your items were added by contacting the store or sending us a message and we can update you on your progress.

I've reached my free item, can I redeem online?

Free item redemptions must be completed in-store at this time.

What delivery frequencies are there to choose from?

You can choose from 2, 3, 4, 5, 6, 7, or 8 week order intervals. You can change this frequency at anytime through your customer account.

Do sale prices apply to Auto Deliveries?

If a product is on sale during your first auto delivery you will get that sale price but on subsequent deliveries it will go back to the regular retail price.

Is there a minimum order amount to qualify for an Auto Delivery?

Auto Delivery orders must be more than $10. Orders between $10-$59 are subject to a $6.99 delivery fee. Order over $59 qualify for free delivery.