Frequent Buyer FAQ

I have a Frequent Buyer Program in-store, does that work online?

Yes, you must sign up with the same phone number you signed up with in-store.

When will my Frequent Buyer Program purchases update?

We add all eligible items to your Frequent Buyer Program. Allow up to 24 hours after your order is completed for your bag the history to update. You can confirm your items were added by reaching out to us via phone (714-992-2012) or by sending us a message and we can update you on your progress.

I've reached my free item, can I redeem online?

At this time, all free item redemptions must be completed in-store and sales tax must be paid on the free item.

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