Returns

Do you accept returns or exchanges?

Returns or exchanges are accepted in-store. Online returns will be credited back to the form of payment used at the time of purchase. Online returns can not be applied to in-store purchases.

What's your return policy?

- All returns and exchanges must be done within 30 days
- Food returns need original packaging
- Torn or used toys are non-refundable
- Recovery collars must be returned or exchanged within 24 hours
- Open flea control items and supplements are non-refundable